Restaurants

OneViewPro for restaurants

Someone deciding where to eat tonight looks at three things on Google: whether you're open, what the food looks like, and what other people said. They decide in seconds. This keeps the photos fresh, watches your hours, and answers the reviews, so your profile is ready for that glance.

How customers find restaurants on Google

Restaurant searches are about the craving and the moment: 'tacos near me', 'brunch', 'pizza open now', 'Thai food', 'best burger'. Distance counts for a great deal, because nobody drives forty minutes for lunch.

Hours are critical. A diner who turns up to a closed door after Google said you were open doesn't come back, and an 'open now' search depends on the hours Google has for you.

Photos and reviews decide the rest. Customers post plenty of their own pictures, and a restaurant that adds recent, good-looking ones of its own keeps some control of the first impression. Reviews arrive in volume, and replies show someone is looking after the place.

What matters most here

Review management

Restaurants get more reviews than most businesses, and new ones are picked up every half hour. Each arrives with a reply drafted, bad ones wait for you, and once you trust the drafts you can let replies to four and five star reviews go out on their own.

Photo publishing

Send dishes, the room and the team from a phone. Your own photos reach the profile a few a week, alongside everything customers upload.

Profile optimization

If your profile has no hours, the ones from your setup are added. If your hours change on Google, you get a task to check them, because wrong hours cost covers.

Rank tracking

Use the smallest grid, 6.5 miles across, to see the streets around you in the most detail for the dishes and cuisines people really search.

Also working on your profile: Google Business posts, Competitor tracking, Reporting and the assistant. Agencies also get white label and client dashboards.

What changes over the first few months

In the first month you get a baseline map for your cuisine and dish searches, an audit, and replies drafted for new reviews.

The ongoing value for a restaurant is upkeep: fresh photos every week, every review answered, and a warning whenever your hours change on Google. None of it is dramatic, and all of it is what a hungry person sees.

Questions from restaurants

Can it update our holiday hours?

No. It fills in hours only when your profile has none, and it tells you when your hours change on Google. Special and holiday hours are yours to set.

Does it manage our menu or reservations?

No. It works on your profile's description, posts, photos and reviews, not on menus, ordering or bookings.

We get a lot of reviews. Do we have to approve every reply?

By default, yes. You can let replies to four and five star reviews go out on their own; replies to anything lower always wait for you.

Can posts promote tonight's special?

Posts are drafted on a schedule and wait for approval, so they're not built for a special that ends at closing time. It can write about a real, current offer you have on file.

See what is holding your profile back.

Tell us which business. We run the audit and send you what we find.