Auto repair
Choosing a mechanic is mostly about trust. Drivers read the reviews looking for one thing, whether this shop will be straight with them, and they check you're open before they drive over. This keeps both halves of your profile in order.
Drivers search by the symptom or the job: 'brake repair near me', 'check engine light', 'oil change', 'transmission shop', sometimes with the make of their car. Many of those searches happen with the car already making the noise, and they end at whichever shop looks trustworthy and is open.
Reviews carry more weight here than in most trades, because the customer can't judge the work for themselves. They look for fair prices, honest diagnoses and cars finished when promised, and they notice how a shop answers its complaints.
Unlike trades that drive to the customer, your customers drive to you. Your location is fixed, and because the searcher's distance counts, the edges of your area are the hardest ground to win.
A thoughtful answer to a bad review can do as much as the review itself. Every one to three star review waits for you to read it before anything is posted, and the rest arrive with a reply already drafted.
The audit checks that your services are listed, from alignments to diagnostics, and that the description says what you work on. It won't add a service you haven't confirmed.
Because drivers come to you, the grid is centered on the shop. The map shows how far out your visibility reaches for each job before another shop takes over.
Photos of clean bays, the team and the equipment tell a wary customer this is a proper shop. They go onto your profile a few each week from what you upload.
Also working on your profile: Google Business posts, Competitor tracking, Reporting and the assistant. Agencies also get white label and client dashboards.
In the first month you'll see your baseline rankings spreading out from the shop, your score, and a rewritten description waiting for your approval.
Over the next few months, the visible change is a profile where each new review has a considered answer and the photos are recent. Those are exactly the things a driver torn between two shops reads.
No. A reply to a one to three star review is always held for you. The draft is a starting point, and how you answer a complaint is your call.
It doesn't change hours that are already on your profile. When they change on Google it tells you, so you can check they're correct; updating them stays with you.
You can, if a make is one of your ten keywords. Each one is searched with your primary city across the whole grid.
Yes. Print the QR code for the counter or the invoice. The customer taps how the visit went and is taken to Google.
Tell us which business. We run the audit and send you what we find.