Cleaning services

OneViewPro for cleaning companies

Letting a cleaner into your home or your office is an act of trust, and customers decide who to trust mostly from reviews. This helps you collect more of them, answers every one, and makes sure your profile says exactly which kinds of cleaning you do.

How customers find cleaning companies on Google

Searches are specific about the job: 'house cleaning', 'deep cleaning', 'move out cleaning', 'Airbnb turnover cleaning', 'office cleaning'. Each one draws a slightly different customer, and a profile that names its services clearly gets considered for more of them.

Reviews do most of the selling. A customer reads them for reliability, whether the same cleaner comes each time, and whether anything went missing or got broken. Steady replies from the owner show there's someone accountable behind the business.

Photos are harder than in other trades, because the work happens in someone else's home. Ask permission, and favor spotless kitchens and bathrooms over anything personal.

What matters most here

Review management

Your regular customers are your best reviewers, and hardly anyone asks them. Put the review link in your invoice email and each new review arrives with a reply drafted for you to approve.

Google Business posts

Spotlights on move-out, deep and recurring cleans keep the profile active, and they're written only from services you've confirmed, so nothing is promised that you don't offer.

Profile optimization

If your profile lists two services and you offer eight, the audit will say so. Adding the rest, with a short description of each, is one of the fixes it makes once they're confirmed.

Rank tracking

Residential cleaners often keep to a handful of neighborhoods so the routes stay tight. The grid shows whether you're visible in the streets you'd most like to clean in, and which competitor has them if you're not.

Also working on your profile: Photo publishing, Competitor tracking, Reporting and the assistant. Agencies also get white label and client dashboards.

What changes over the first few months

In the first month, the audit and a new description set out exactly what you offer and where. The review link and QR code are ready to share from the start.

The change you'll notice over the following months is in the reviews: more of them, and all of them answered. That's the part of the profile a first-time customer reads most closely.

Questions from cleaning companies

Will it text my customers asking for reviews?

No. It gives you the link and the QR code, and sharing them is up to you. It never texts or emails your customers.

Can it handle both residential and commercial work?

Your profile lists both kinds of service if both are on your confirmed list, and you can track keywords for each, like 'office cleaning' and 'house cleaning', side by side.

I have very few photos because the work is in clients' homes. Is that a problem?

The audit counts photos, so a thin gallery costs points. A few well-chosen shots, taken with permission, of rooms after a clean do more good than none at all.

Can posts mention that we're insured or bonded?

Only if it's already in your description, which any rewrite has to keep. It won't add a claim like that on its own, because only you can make it.

Can I set the tone of review replies?

Yes. Training has tone settings and standing instructions for replies, and you can edit any draft before approving it.

See what is holding your profile back.

Tell us which business. We run the audit and send you what we find.